What you can do if your automatic door does not work

Over time, everything around us shows signs of wear. Of course, your automatic doors are not left out, and over the years they accumulate damages due to their interactions with the environment and their activity. In this article, we share some of Manusa’s technical assistance solutions to act upon in case one of your doors stops working. We also explain you how you can reduce incidences with good preventive maintenance that prevents them from happening. 

The proper functioning of your automatic door can be interrupted for various reasons. One may be due to a power supply problem, either because of a fault in the internal circuit of the door itself or because of an interruption caused, for example, by a short circuit or the deactivation of a differential. In this case, it is a good idea to take a look at your electrical panel before seeking professional help.

An object may be blocking the closing of your door. For example, Manusa automatic sliding doors incorporate an obstacle detection system that, in the event of any object getting in the way, causes the door to open. Therefore, check that there is no obvious object detecting the sensor of your door and preventing it from closing.

It is also possible that the accumulation of dust or dirt may interrupt the action of one of its sensors, or that your door has received an impact that has generated a mechanical problem in one of its pieces. It is also possible that, despite working, your automatic door is making some sound indicating the wear in its mechanism. Another reason your door may stop working is a problem with the configuration or connectivity of the software that regulates its operation.

Manusa solutions against the failures of your automatic doors

Manusa has a personalised technical assistance service to solve any incident with your automatic doors. For this purpose, we have an extensive network of professionals and a fleet of equipped vehicles all over the territory. Our team has proven experience in solving problems in accesses of any brand, and we offer a wide range of time coverage to receive requests.

But in order to get ahead of possible failures and the consequences that may arise from the malfunctioning of a door, we recommend you to choose a preventive maintenance plan such as those offered by Manusa. We have different types of contracts so that the maintenance of your automatic doors can be adapted to your needs. This type of plan not only includes periodic inspections of your installations to guarantee their correct operation, but you can also count on professional and technological advice to add value to your accesses. This is undoubtedly the best option for keeping your finger on the pulse of time and avoiding problems.